FAQ
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Commonly Asked Questions
Find answers to the most frequently asked questions about FERAP, our services, and how to get assistance.
FERAP is a program designed to provide emergency rental assistance to Americans facing financial hardship, ensuring they can stay in their homes and avoid eviction.
Eligibility is determined based on income level, financial hardship, and residency. Detailed eligibility criteria are available on our website.
You can apply online through our application page.
FERAP offers rental payment assistance, utility bill assistance, legal aid, financial counseling, and support throughout the application process.
Yes, FERAP provides assistance for overdue rent as well as future rent payments.
Yes, our website uses secure encryption to protect your personal information during the application process.
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Application Process
You will need proof of income, a rental agreement or lease, identification, and documentation of financial hardship.
The application process varies, but you can check your application status online for real-time updates.
Use our online status check tool by entering your application ID to get updates on your application.
Contact our support team via phone or email, for assistance with your application.
Eligibility
Income eligibility is based on household income and size, typically measured against area median income (AMI) levels.
Financial hardship can include job loss, medical expenses, reduced work hours, or other significant expenses impacting your ability to pay rent.
Tenants can apply directly, and landlords can also apply on behalf of their tenants with tenant consent.
Yes, applicants must reside in areas where FERAP is available. Check our website to see if your area is covered.
Technical Support
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